At Luxor Jewelry, we want paying for your jewelry to be straightforward. This policy explains the card options and what to expect at checkout.
Accepted Payment Methods
We accept the following cards through our payment provider:
- American Express
- Diners Club
- Discover
- JCB
- Maestro
- Mastercard
- Visa
Available options are shown at checkout. Card acceptance may depend on your issuer and the card’s eligibility for online transactions.
Checkout and Payment
Add your chosen pieces to your cart and proceed to checkout. Enter your contact and shipping details, review the items and total, and select a payment method. The checkout displays applicable taxes and shipping charges before you submit the order. Enter your card and billing information and complete any verification requested by your card issuer. Payment is subject to authorization by the issuer and payment provider.
Payment Security
Our Shopify checkout uses encryption to protect information transmitted during checkout. Payment information is handled by the payment provider for processing and verification. For your security, please do not email your full card number or security code to us.
Order Confirmation
After you place your order, a confirmation email will be sent to the address provided at checkout. Please check that your contact and shipping details are correct. If you do not receive the email, check your spam folder and contact us with the name and email used for your order. A separate shipping confirmation with tracking information will be sent when your order ships.
Payment Problems
If a payment is declined or cannot be completed, check the card number, expiration date, security code and billing address, then make sure your card permits online purchases. You can also contact your card issuer or try another accepted card. If the issue continues, contact us with the error message and order details, but do not send sensitive card information. A pending authorization on your statement is not necessarily a completed charge; your bank can explain when a temporary hold will be released.
Contact Us
Store Name: Luxor Jewelry
Address: Parking lot, 21700 Greenfield Rd #301, Oak Park, MI 48237
Phone: +12489688540
Email: info@luxorjewelrys.com
Opening Hours:
Monday to Tuesday: 10:30 AM–5:30 PM
Wednesday (Veterans Day): 10:30 AM–5:30 PM; hours might differ
Thursday to Saturday: 10:30 AM–5:30 PM
Sunday: Closed
Eastern Time (ET)
Response Time: We respond within 24 hours.